Privacy Policy for AddictivePoints.com
1. Introduction
At AddictivePoints.com, we are committed to protecting your privacy and safeguarding your personal information. We understand and value your right to data protection, and we adhere to the highest standards of transparency, accountability, and lawful data processing in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
This Privacy Policy outlines how we collect, use, store, share, and safeguard your personal data when you interact with our website or services. We believe in a privacy-first approach and are dedicated to putting our users in control of their personal information.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to personal data collected via the AddictivePoints.com website and associated digital services provided by us. For the purposes of applicable data protection laws, AddictivePoints.com is the “data controller” responsible for determining the purposes and means of processing your personal information.
If you have any concerns or inquiries regarding how your data is handled, you can reach our privacy team at [email protected].
3. Categories of Personal Data We Process
We may collect, use, store, and transfer various categories of personal data based on your interactions with our services. These include:
a. Usage Data
Includes data about how you interact with our website, such as IP address, browser type, geolocation data, device identifiers, page views, session duration, time zone settings, and referring URLs.
b. Account Data
Includes your name, email address, mailing address, telephone number, and other personal details provided during account registration or profile creation.
c. Profile Data
Includes information about your preferences, purchase history, browsing behavior, saved content, and other profile settings configured within our platform.
d. Communication Data
Includes information you send through contact forms, support requests, feedback submissions, customer service interactions, and any correspondence with our team.
e. Technical Data
Includes your device type, operating system, hardware version, system and app performance data, language settings, and diagnostic logs necessary for system security and performance.
f. Transaction Data
Includes details about any payments or purchases made through the platform, credit/debit card information (processed securely via third-party processors), billing address, and delivery data.
g. Preference Data
Includes your consents regarding marketing communications, advertisement preferences, product interest indicators, and participation in surveys or promotional campaigns.
4. Legal Bases for Processing Your Data
We collect and process personal data only when we have a lawful basis to do so. Such bases include:
– Contractual Obligation: when processing is necessary for the performance of a contract with you (e.g., providing a user account, processing an order).
– Legitimate Interest: to pursue our legitimate commercial interests, such as improving website functionality, ensuring security, and preventing fraud, provided these interests are not overridden by your rights.
– Consent: when you have given explicit permission for specific processing (e.g., subscribing to marketing emails).
– Legal Obligation: to comply with law enforcement requests, tax obligations, or other applicable legal frameworks.
5. Your Rights
You have a range of rights under applicable data protection laws. These include:
– Right of Access: Obtain confirmation as to whether your data is being processed, and access a copy of such data.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where there’s no lawful reason for us to continue processing it (“right to be forgotten”).
– Right to Restriction: Ask us to limit processing in certain circumstances (e.g., pending a correction request).
– Right to Portability: Receive your personal data in a structured, machine-readable format and transmit it to another controller.
– Right to Object: Object to processing conducted on the basis of our legitimate interests or direct marketing.
– Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
The security of your data is paramount. We employ industry standards for data protection, including:
– End-to-end encryption for data transmission and storage
– Role-based access control with multi-factor authentication
– Regular data integrity checks and application-level firewalls
– Secure backup protocols and disaster recovery systems
– Ongoing staff training in cybersecurity and regulatory compliance
7. International Transfers
Your data may be transferred to and maintained on servers located outside your jurisdiction, including in countries not deemed by the European Commission to provide adequate levels of data protection. In such cases, we implement appropriate safeguards, including Standard Contractual Clauses (SCCs), and continually monitor compliance with regional regulations governing cross-border data transfers.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the specified purposes, unless a longer retention period is required by law. Specific retention periods include:
– Account Data: retained for the life of the account and up to 12 months thereafter.
– Transaction Data: retained for a minimum of 7 years for financial compliance.
– Communication Data: retained for up to 24 months.
– Preference and Profile Data: retained until you update your preferences or delete your account.
– Usage and Technical Data: retained for analytics purposes for up to 12 months in an anonymized format.
9. Cookie Policy
AddictivePoints.com uses cookies to enhance your browsing experience and website functionality. These may include:
– Essential Cookies: Necessary for site operation, like login functionality and user session persistence.
– Functional Cookies: Enable personalization features such as saving preferences or profile selections.
– Analytics Cookies: Help us understand how users interact with the site using tools like Google Analytics.
– Performance Cookies: Measure performance and optimize server resources.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, you are given control over your cookie settings upon first visit to the site. You may:
– Adjust preferences through a consent management platform made available on the website.
– Use your browser settings to block or delete cookies.
– Opt out of analytics and third-party tracking cookies via opt-out links provided in our cookie banner or settings.
Your consent can be withdrawn at any time without affecting prior cookies, which you may remove manually via your browser.
11. Children’s Privacy Protection
AddictivePoints.com is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children without verifiable parental consent. If we become aware of such data being processed, we will take steps to delete it promptly. Parents or guardians with concerns can contact us directly at [email protected].
12. Changes to This Policy
We reserve the right to revise this Privacy Policy at our discretion. Material changes will be communicated clearly through our website interfaces or via direct notification when applicable. Continued use of our services following such updates constitutes your acknowledgment of the updated policy.
13. Contact
If you have questions, concerns, or would like to exercise any of your legal rights under this policy, please contact us:
Email: [email protected]
We are committed to resolving concerns promptly and in accordance with applicable legal standards.
AddictivePoints.com is committed to full compliance with GDPR, CCPA, and all other relevant data protection regulations. If you have any questions about how we protect your privacy, please reach out to us at the contact address provided above.